PRIVACY POLICY

Effective Date: January 1, 2026

Pristine X Clean LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our cleaning services in New York and New Jersey.

Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Full name

• Phone number

• Email address

• Service address

• Appointment and service details

• Billing and payment information

We may also collect non-personal information automatically, such as:

• IP address

• Browser type

• Device information

• Pages visited and time spent on our website

How We Use Your Information

We use the information we collect for the following purposes:

• To schedule, manage, and provide cleaning services

• To communicate with you regarding appointments, updates, or changes

• To process payments and issue invoices

• To respond to inquiries and customer support requests

• To improve our website, services, and customer experience

• To send service-related or promotional communications (you may opt out at any time)

Sharing Your Information

We do not sell, rent, or trade your personal information. We may share information only when necessary:

• With trusted service providers or cleaning professionals to fulfill scheduled services

• To comply with legal obligations, court orders, or law enforcement requests

• To protect the rights, safety, or property of Pristine X Clean LLC, our clients, or others

All third parties are expected to maintain the confidentiality of your information and use it solely for authorized purposes.

Property-Related Information

For residential and commercial clients, we may collect property-related information such as access instructions, entry codes, service schedules, alarm details, and on-site contact information. This information is used solely for the purpose of performing cleaning services and is not sold or shared beyond what is necessary to complete the service.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You may disable cookies through your browser settings; however, doing so may affect certain website functionality.

Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to your personal information

• Request corrections to inaccurate or incomplete data

• Request deletion of your personal information

• Opt out of promotional or marketing communications

Requests can be made using the contact information provided below.

Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Third-Party Links

Our website may contain links to third-party websites. Pristine X Clean LLC is not responsible for the privacy practices or content of those external sites.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be reflected on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Pristine X Clean LLC
Email: [email protected]
Phone: (845) 400-8589
Service Areas: New York & New Jersey